Innovation and Automation in Digital Workspace Management: Flexxible
Back in the final quarter of 2023, DataSolutions announced our partnership with Flexxible. This collaboration is a natural extension of our commitment to bring innovative solutions to our partners in the growing sphere of digital workspace management.
We sat down with Adam Cooperman, Chief Revenue Officer at Flexxible, to talk more about Flexxible’s plans to make waves in the U.K. & I market and the opportunities for our channel partners and their customers:
Introducing Flexxible
“At Flexxible, we’re redefining the landscape of End-User Computing (EUC) with our innovative approach to workspace management. The Flexxible platform uses a combination of automation, monitoring, support and observability tools – all within a single pane of glass – to make workspace management simple and effective, without sacrificing user experience and productivity. We achieve this by focusing on a critical question: How can we automate and auto-remediate issues on the platforms that your customers use?
Consider a large organisation with a diverse workforce, numerous devices, and a variety of use cases. These organisations often face significant support overheads, yet lack clarity on the daily activities and challenges of their user base.
Here’s a practical example. If an organisation repeatedly encounters the same support ticket, Flexxible can analyse this pattern and create automation to eliminate the need for manual intervention. This not only saves time and resources for IT support teams, but also empowers end-users to manage tasks like resizing their desktop or resetting passwords themselves.
Flexxible is vendor agnostic, which sets us apart. We recognise that businesses often deal with a variety of vendors, which is why our solution sits above it all. With Flexxible, organisations can use Citrix, VMware, or any other system they need – they can have the best of everything – and manage it all simply and effectively within our platform.
By standardising support and improving digital experience services through automation, we want to pave the way for a streamlined and user-centric IT landscape.
Let’s talk about FlexxClient – the latest product in the Flexxible portfolio
“Flexxible has a strong background in Virtual Desktop Infrastructure (VDI), with a focus on making Desktop as a Service (DaaS) more accessible and less complex through automation. Our new product, FlexxClient, builds on this foundation. It is a completely SaaS-based, all-in-one solution that combines analysis, support, and automation, delivered through a single agent and a unified set of tools but packaged for broader applicability and ease of use than its DaaS counterpart.
The strength of FlexxClient lies in its full observability of environmental dynamics, offering detailed reports on slowdowns, app-level and user-level issues, and real-time problem snapshots. This clear visibility and troubleshooting capability enables support teams to address issues quickly and effectively, delivering faster remediation and responses to end-users with better data.
With its comprehensive visibility, application landscape analysis, and support through automation, FlexxClient offers significant opportunities for hard cash savings through support ticket reduction. We see this as a real value proposition for channel partners in the U.K. & I.”
The DataSolutions and Flexxible Vision
At DataSolutions, our partnership with Flexxible aligns perfectly with our vision to provide cutting-edge solutions that address the needs of today's complex IT environments. We recognise the potential of FlexxClient to significantly improve digital workspace management and end-user experiences. Get in touch with our team today to discuss how FlexxClient can help your customers move towards a more efficient, automated, and user-centric workspace.
If you would like to find out more about Flexxible, feel free to visit our dedicated Flexxible landing page or get in touch with DataSolutions directly.
UPCOMING EVENT:
Flexxible are also featuring as a Diamond Sponsor our DataSolutions & Climb Channel Solutions upcoming Cloud Partner Forum 2024, with Adam Cooperman doing a talk on automation and observabilities effect on the Digital Experience.
This is open to all partners to attend for so feel free to register to join us in London on March 12th.
You can also check out some of our recent articles on our blog below.
